Return Policy

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Returns are only accepted if The NICU Notebook® meets the following criteria:

• The journal must be in its original condition, with no signs of wear and tear.
• All pages must be fully intact.
• There should be no writing, markings, or evidence of removed markings on any page.
• The return must be initiated within seven days of the delivery date.

To initiate a return, please contact us at contact@thenicunotebook.com with the subject RETURN. 

Once we receive the returned item and verify that it meets our return policy criteria, we will issue a refund to the original payment method used for the purchase.

Please note that return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part.

We strive to provide the highest quality products and customer service, and we appreciate your understanding of our return policy.